Hank's Diesel & Auto Repair 2801 South Main St., Lindale, TX 75771 903-882-7370
Where do I start?! They guys needed to bleed the brake system to get the brake pedal working again, (the truck sat for a while) so we approved the job (around $200, which seemed fair). Then, they ended up having to replace the brake master cylinder, which required them to bleed the brake system all over again. They didn’t have to, but they absorbed the cost from the first job and only charged me for it once. NOT twice. They didn’t have to do that. That’s integrity. I’ll be using them again for future repairs just based on that alone! They actually took the time to explain everything and even showed me on my truck what they were doing. That’s transparency. A big thanks to Hank’s! Steven DePrang
I was driving from Dallas to Atlanta with my family. We kept feeling the car jerk as we drove. After we stopped to fill up on gas, the check engine light was flashing. We looked this up online and the news wasn’t great. We quickly looked up a repair shop and this place was a 3 minute drive. Minutes after arriving we were checked in and had a diagnoses in hand. I even heard the technician in charge of our car as another technician to review his findings before taking next steps. The walked me through the issue which was cylinder misfire and advised a Replacment of the ignition coil and spark plugs. They had parts delivered and then installed them within an hour. We were back on the road and made it safely to our destination. Grateful for the professionalism of this team and the commitment to service. Andrew Williams
This place went far beyond their services. They came and picked my truck up and had it done in just a few hours while we were stranded on a Saturday and they get off at one and they stayed there till three. I would recommend their services anytime and they really blessed us when we were stranded in a real bad hard spot and they really helped us out. Debby Osborn
Deejay she had excellent customer service skills. She called me to make sure I needed the tow and I told her where the car was located and I didn’t have a key with me. She was good. She got my car to where I need to go. I love her spirit. She is an excellent and very helpful and she sent me a picture of my car. Great job. Deejay Shenika Richardson
Above and beyond, Hanks sets the benchmark for customer service and support!! Simply put, Great people doing great things for others- no, i was not compensated in any fashion to say this. Hanks’, customer service is absolutely fantastic, shout out to Lane who kept me well informed through the entire process. Lane called me regularly providing updates. When I was too impatient and call into the shop, Lane always took the call and never once led me to believe I was a bother or an annoyance. But more importantly, Lane shot it to me straight while genuinely giving me assurance they were on top of it and that he, himself, and the shop truly cared about getting my ride back on the road. Hanks went above and beyond to get my Raptor back on the road. Firstly, Hanks towing was immediately responsive and picked me up within 15 mins of my call. With master Ford mechanics on staff, I knew I was in good hands. Pete, the shop owner, and his wife assisted me with my travels by making a reservation for me at a local hotel. I spent the night in Lindale (great little town by the way). My transmission went out while on vacation. Hanks staff was very courteous and accommodating as we worked through the options. I had to leave the truck with them for several days as they managed all the necessary repairs. Happy to say I have my truck back now- good as new!! Well, actually better, as Hanks also worked with my custom tuner to flash new transmission strategies per my request. Lane coordinated all the efforts. My deepest thanks and respect for the team At Hanks- you have earned my business. And, if you have read this far, i must finish with - Hanks is the best shop I have ever worked with- I highly recommend Hank’s for automotive service repairs. Joseph Schell
Reviews from some of our customers
Post repair, I had some questions about the completed work, so I went up there and Lane and the guys took the time to explain everything to me, again, and was very patient and professional. He even took me out to the car and pointed everything out. Engine vibration gone! I would definitely recommend Hank’s!! Judith DePrang
I'm very pleased with the service I received here. They got me in and out, same day, to repair a warped rotor. Everyone I spoke with was very friendly. They took time to listen to all of my concerns, and to fully explain what to expect throughout the process, so there were no surprises. I will definitely use them again. Audra
I called Hank's Auto repair about transmission problems on my 2016 Chevy Silverado. My vehicle has the 8 speed transmission, and since 47000 miles has been nothing but problems. Chevrolet addressed the problem under warranty for (converter shudder) and was never the same. Had hard downshifts. and when shifting was very noticeably. Fact is the factory transmissions were badly engineered, and GM knew had a problem. --- --Getting back to Hank's they brought a wrecker and took my vehicle to their shop. Communication was never an issue and was kept updated on my vehicle start to finish. They have a very friendly and professional staff, and I felt they were honest throughout my experience with them. The turnaround was quick, and a new rebuilt transmission was installed. This took place in about 4 business days. My truck has 97600 miles on it now when was taken to Hank's. With the new transmission don't really notice the shift. The shift is so smooth I had to look at the tach to see that it was shifting. I would also say if you need a wrecker service to use them also. Hanks charged me $125 instead of the $515 dollar wrecker service to pull my vehicle .9 of mile. (9/10's} Would strongly advise if you have a vehicle problem use them, I would again. Richard Simpson
Awesome company! They got my car right in and helped me. The guy at the front, Justin was very helpful and Knowledgeable. Would Highly recommend. Great prices, friendly staff, very caring, and they actually listen to your concerns for your vehicle and don’t try to push things that aren’t really necessary. Great Company! Samantha King
They did amazing work. It was quick and took less than a day for the repairs to get done. Really appreciated keeping me up informed at every step of the process. Joshua James
Broke down on I20 with transmission problems. They got me in and out the same day. Excellent work, very friendly and professional attitudes. All employees get a big thumbs up Cristobal Visser
Can’t say enough about the service they extended. Every one was friendly, professional and task oriented. The local O’Reilly’s did not have the correct tool to diagnose the problem on our new motor home so they referred me to Hank’s Diesel. They totally went out of the way to help us. Michael Larsen
I needed tire service early on a Saturday morning and DeeJay made the trip over to mount my spare and advise me on getting my rim fixed. Quick and competent service and I was back on the road in less than an hour! Thank you DeeJay! Phil Min
Hank’s rebuilt my 02 Ford Ranger and did a fantastic job! Pulled the heads had them done at Ray’s engine shop. Transmission was rebuilt at Noble’s Transmission. Hank’s rebuilt the differential, re sealed the bottom end, put a new power steering rack in and rebuilt the front suspension. It took a little over a month but the quality is worth it. Had a small issue that they were able to take care of under warranty for me. Thanks to Pete and Justin at Hank’s and Ed at Noble’s for keeping me informed through the entire thing and ensuring I was back on the road with a reliable vehicle! Dane Hansen
Serving all the Lindale, Texas and Smith County areas for all your Diesel & Auto Repair Needs!
Hank's Diesel & Auto Repair 2801 South Main St., Lindale, TX 75771 903-882-7370
All Rights Reserved - Designed by Beacon Grafix, Inc.
2801 South Main St. Lindale, TX 75771 903-882-7370
Where do I start?! They guys needed to bleed the brake system to get the brake pedal working again, (the truck sat for a while) so we approved the job (around $200, which seemed fair). Then, they ended up having to replace the brake master cylinder, which required them to bleed the brake system all over again. They didn’t have to, but they absorbed the cost from the first job and only charged me for it once. NOT twice. They didn’t have to do that. That’s integrity. I’ll be using them again for future repairs just based on that alone! They actually took the time to explain everything and even showed me on my truck what they were doing. That’s transparency. A big thanks to Hank’s! Steven DePrang
I was driving from Dallas to Atlanta with my family. We kept feeling the car jerk as we drove. After we stopped to fill up on gas, the check engine light was flashing. We looked this up online and the news wasn’t great. We quickly looked up a repair shop and this place was a 3 minute drive. Minutes after arriving we were checked in and had a diagnoses in hand. I even heard the technician in charge of our car as another technician to review his findings before taking next steps. The walked me through the issue which was cylinder misfire and advised a Replacment of the ignition coil and spark plugs. They had parts delivered and then installed them within an hour. We were back on the road and made it safely to our destination. Grateful for the professionalism of this team and the commitment to service. Andrew Williams
This place went far beyond their services. They came and picked my truck up and had it done in just a few hours while we were stranded on a Saturday and they get off at one and they stayed there till three. I would recommend their services anytime and they really blessed us when we were stranded in a real bad hard spot and they really helped us out. Debby Osborn
Deejay she had excellent customer service skills. She called me to make sure I needed the tow and I told her where the car was located and I didn’t have a key with me. She was good. She got my car to where I need to go. I love her spirit. She is an excellent and very helpful and she sent me a picture of my car. Great job. Deejay Shenika Richardson
Above and beyond, Hanks sets the benchmark for customer service and support!! Simply put, Great people doing great things for others- no, i was not compensated in any fashion to say this. Hanks’, customer service is absolutely fantastic, shout out to Lane who kept me well informed through the entire process. Lane called me regularly providing updates. When I was too impatient and call into the shop, Lane always took the call and never once led me to believe I was a bother or an annoyance. But more importantly, Lane shot it to me straight while genuinely giving me assurance they were on top of it and that he, himself, and the shop truly cared about getting my ride back on the road. Hanks went above and beyond to get my Raptor back on the road. Firstly, Hanks towing was immediately responsive and picked me up within 15 mins of my call. With master Ford mechanics on staff, I knew I was in good hands. Pete, the shop owner, and his wife assisted me with my travels by making a reservation for me at a local hotel. I spent the night in Lindale (great little town by the way). My transmission went out while on vacation. Hanks staff was very courteous and accommodating as we worked through the options. I had to leave the truck with them for several days as they managed all the necessary repairs. Happy to say I have my truck back now- good as new!! Well, actually better, as Hanks also worked with my custom tuner to flash new transmission strategies per my request. Lane coordinated all the efforts. My deepest thanks and respect for the team At Hanks- you have earned my business. And, if you have read this far, i must finish with - Hanks is the best shop I have ever worked with- I highly recommend Hank’s for automotive service repairs. Joseph Schell
Reviews from some of our customers
Post repair, I had some questions about the completed work, so I went up there and Lane and the guys took the time to explain everything to me, again, and was very patient and professional. He even took me out to the car and pointed everything out. Engine vibration gone! I would definitely recommend Hank’s!! Judith DePrang
I'm very pleased with the service I received here. They got me in and out, same day, to repair a warped rotor. Everyone I spoke with was very friendly. They took time to listen to all of my concerns, and to fully explain what to expect throughout the process, so there were no surprises. I will definitely use them again. Audra
I called Hank's Auto repair about transmission problems on my 2016 Chevy Silverado. My vehicle has the 8 speed transmission, and since 47000 miles has been nothing but problems. Chevrolet addressed the problem under warranty for (converter shudder) and was never the same. Had hard downshifts. and when shifting was very noticeably. Fact is the factory transmissions were badly engineered, and GM knew had a problem. -----Getting back to Hank's they brought a wrecker and took my vehicle to their shop. Communication was never an issue and was kept updated on my vehicle start to finish. They have a very friendly and professional staff, and I felt they were honest throughout my experience with them. The turnaround was quick, and a new rebuilt transmission was installed. This took place in about 4 business days. My truck has 97600 miles on it now when was taken to Hank's. With the new transmission don't really notice the shift. The shift is so smooth I had to look at the tach to see that it was shifting. I would also say if you need a wrecker service to use them also. Hanks charged me $125 instead of the $515 dollar wrecker service to pull my vehicle .9 of mile. (9/10's} Would strongly advise if you have a vehicle problem use them, I would again. Richard Simpson
Awesome company! They got my car right in and helped me. The guy at the front, Justin was very helpful and Knowledgeable. Would Highly recommend. Great prices, friendly staff, very caring, and they actually listen to your concerns for your vehicle and don’t try to push things that aren’t really necessary. Great Company! Samantha King
They did amazing work. It was quick and took less than a day for the repairs to get done. Really appreciated keeping me up informed at every step of the process. Joshua James
Broke down on I20 with transmission problems. They got me in and out the same day. Excellent work, very friendly and professional attitudes. All employees get a big thumbs up Cristobal Visser
Can’t say enough about the service they extended. Every one was friendly, professional and task oriented. The local O’Reilly’s did not have the correct tool to diagnose the problem on our new motor home so they referred me to Hank’s Diesel. They totally went out of the way to help us. Michael Larsen
I needed tire service early on a Saturday morning and DeeJay made the trip over to mount my spare and advise me on getting my rim fixed. Quick and competent service and I was back on the road in less than an hour! Thank you DeeJay! Phil Min
Hank’s rebuilt my 02 Ford Ranger and did a fantastic job! Pulled the heads had them done at Ray’s engine shop. Transmission was rebuilt at Noble’s Transmission. Hank’s rebuilt the differential, re sealed the bottom end, put a new power steering rack in and rebuilt the front suspension. It took a little over a month but the quality is worth it. Had a small issue that they were able to take care of under warranty for me. Thanks to Pete and Justin at Hank’s and Ed at Noble’s for keeping me informed through the entire thing and ensuring I was back on the road with a reliable vehicle! Dane Hansen
Serving all the Lindale, Texas and Smith County areas for all your Diesel & Auto Repair Needs!
2801 South Main Street Lindale, TX 75771 903-882-7370
All Rights Reserved - Designed by Beacon Grafix, Inc.